What the HSE 4 BS Actually Is
The Hörmann HSE 4 BS is the factory handset that ships with Hörmann sectional garage doors fitted with the BiSecur radio system. Four buttons, one per door or light, 868MHz ASK modulation, and a rolling-code handshake that will not respond to a fixed-code copy. That combination is why the aftermarket replacement market for this handset exists at all: the door is common, the original handset is expensive at retail, and end users want a spare.
For a distributor, that means the replacement you stock should reproduce the 868MHz BiSecur rolling-code handshake, not merely match the shell shape. A shell that looks identical but transmits the wrong protocol is unsellable returns.
Three Specifications to Verify Before You Order
- Carrier frequency: 868.3MHz / 868.95MHz (EU band). Do not accept a 433MHz unit for a BiSecur door.
- Code system: BiSecur rolling code with HSM serial pairing. Learning mode is triggered by an HSM handheld or the door's programming button.
- Button count: 4 buttons (2 door channels + 2 lighting). Confirm the variant you are quoting — HSE 4 BS and HSE 4 BS* differ in channel assignment.
Compatibility Disclaimers
All products we sell as "compatible" are independently engineered. We use our own PCBA design and our own housing tooling, and we hold no licence from, and no affiliation with, Hörmann. Hörmann, BiSecur, and HSE are trademarks of their respective owner, used here only to identify the models our parts are engineered to work with. We do not supply Hörmann-branded product and do not copy their industrial design.
Catalogue references for the specification above: RF Mando Hörmann HSE 4 BS / HSE 4 compatible 868 MHz remote and RF Mando Hörmann HSE 2 compatible 868 MHz rolling-code remote. Both are MOQ-based, ship on our own PCBA and housing tooling, and one free sample per SKU is available before you commit to a production order.
MOQ, Lead Time and Pricing Structure
MOQ is 500 units per SKU, which keeps a trial order for a new dealer small enough to be a real test. Lead time is 15 days for a new mould, or 7 days from existing tooling. Payment is T/T 30% deposit and 70% before shipment. Prices are EXW Xiamen; freight on a pallet of remotes to Rotterdam is typically a separate quote because it moves with carton count.
For comparison, wholesale pricing on this family generally lands below what an EU distributor pays at retail distribution, but the honest statement is that the deciding factor is tooling amortisation across your first two orders, not the unit price on order one.
How Buyers Vet Us Before Placing a First Order
- Request one free sample per SKU. You pay the $30 DHL freight, we ship from Xiamen.
- Test it against the actual door model in your market, not a bench test. Rolling-code handshakes fail in ways a signal generator will not show you.
- Check the certification marks on the sample: our units carry FCC Part 15 and CE-RED documentation, and RoHS compliance.
- Then order at 500 pcs, ask for a third-party QC report at AQL 5%, and confirm carton markings and pallet loading before the balance payment.
Common Failure Points in This Product Line
The most common returns we see are not protocol failures. They are frequency-band mismatches where the buyer assumed 868MHz meant the EU sub-band but shipped into a market using 868.3MHz ASK with a different coding table, and mechanical fit issues where the housing is 1mm proud in the button travel. Both are solved at the sample stage, not at the container stage.
Need a Quotation?
Send us the brand and model you need to replace, plus your target monthly quantity. We reply with the exact part number, EXW price, MOQ and lead time.
- Email: Joanna@rfmando.com
- WhatsApp / Telegram: +86 189 6031 3731
- Website: https://www.rfmando.com/
All prices EXW Xiamen (China). MOQ 500 pcs per SKU for trial orders. Sample: 1 free unit per SKU (buyer covers $30 DHL). Payment T/T 30/70.